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  • Front pageThe boiler is started for the first time only by the service
    We invite you to our store.
    Contact
    Enjoy:
    Monday to Friday
    between: 8.00 - 16.00

    Sales department
    Technical consultant
    boilers and burners:

    Piotr Lamkowski
    tel. +48 663 76 79 75
    lamkowski.piotr@gmail.com


    Department of parts parts:

    Bożena Lamkowska
    tel. +48 693 876 347

    kostrzewasklep@gmail.com

    Order parts by email:
    kostrzewasklep@gmail.com


    Service Department
    Germany, Austria, France,
    Switzerland,Denmark, Norway, Spain:

    Piotr Lamkowski
    tel. +48 663 76 79 75
    kostrzewaserwis@gmail.com


    Mega Media Tech
    Bożena Lamkowska

    Nip: 669-106-30-05
    Regon: 330875007

    Santander Bank Polska S.A.
    No. accounts for domestic payments:
    79 1090 1711 0000 0001 2992 9865
    For foreign payments:
    numer IBAN: 
    PL 17 1090 1711 0000 0001 2993 0011
    Kod SWIFT banku: WBKPPLPP
     
     
    You can pay
    Quick payment online banking.





    Tailored installments
    Forms of Payment

    Parcel up to 3kg Polish territory

    Pocztex 24
    - prepayment to the account - PLN 20

    DPD
    - cash on delivery - 35 PLN

    Schenker
    - pallet - PLN 209.10
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    Categories: 186
    Visits: 4621794

    The boiler is started for the first time only by the service

    Starting the boiler c.o. entrust your authorized service with the authorization. On the example of practices used by the boiler manufacturer c.o. KOSTRZEWA biomass proves why the first launch of the boiler is crucial for the proper functioning of your boiler room.



    - There are practices of the boiler being commissioned for the first time by a plumbing or pseudo-service installer - says the head of the Service Department at Przedsiębiorstwo KOSTRZEWA, Wojciech Miara. - I strongly advise against this because of the boiler's safety and its optimal operation. Our devices are very technologically advanced, therefore they will not be able to work fully without proper setting.



    KOSTRZEWA has built the largest network of national technical service in the biomass boiler industry. Cooperates with thoroughly trained professionals whose qualifications are confirmed by a periodic authorization exam. All this makes the technician have the highest qualifications to start the boiler c.o.

    During the first boiler start, lasting from 3 to 4 hours, the service technician has the following tasks:



    1. Correctly set the device parameters: feeding, air supply, power regulation. All this so that the fuel is burned in a total, optimal and economical way. There must be no excessive heating of the chimney. At start-up, an exhaust gas analyzer is used to correct emissions and to achieve an optimal environmental effect.

    2. Train the client in the area of ​​safe and comfortable use of the device.

    3. Check the correctness of the hydraulic, ventilation and electrical connection.

     

    Customers usually ask a lot of questions. A well trained technician will respond to all. The current KOSTRZEWY service system is to serve the convenience of the user - in the past the owner of the device filled out the warranty card and sent it back to the manufacturer, it is now the duty of the service technician to independently run the warranty procedure. The guarantee is confirmed by the Service Department after confirming the full compliance of the boiler number and the service technician's authorization. Later, the boiler user can register in the client area of ​​the www.serwis.kostrzewa.com.pl platform, which is designed to improve contact with the service, create a device history and remind about upcoming inspections.

     

    KOSTRZEWY's service technicians are not anonymous. They have been provided with identity cards containing basic personal data and information about authorization. Check the credibility of the person making the first boiler start - entrusting this task to a specialist guarantees the proper operation of the device and pleasant warmth at home.

    The spare parts department is open from Monday to Friday, 8 a.m. to 4 p.m.
    Bożena
    phone: +48 693 876 347
    kostrzewasklep@gmail.com